CASE 1 YOUJUICE Background The company's products are fruit juice exports all over the world. The company Youjuice is located or based in Monterrey, Mexico where the product is also in the said country. Some of the workers in the company like Juana Ramos has worked for Youjuice since leaving university, Chantal Lefevre had two years of market research, then over 15 years sales and marketing in various company and the last is Jeff Sanderson joined Youjuice 20 years ago. The location company was originally in Mexico, but it is now owned by a large US corporation. Problem Sales Revenue was 35% below target. Because Youjuice Sales staff are not highly motivated, and staff turnover is high. And The Sales Managers say that the low sales are due to strong competition in this segment of the market. Also, the previous director had no clear strategy for developing sales. The last important reason is not enough market research has been done, and the customer ...